Frequently asked questions

Stimulus questions

How many stimulus payments were there?

Will there be another stimulus payment?

How do I get the stimulus payments?

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Child Tax Credit

What is the Child Tax Credit (CTC)?

Is the Child Tax Credit (CTC) going away?

How do I get my Child Tax Credit (CTC) payments?

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Who should I include on my tax return?

Who can I claim on my return?

What are the benefits of claiming a child on my tax return?

Can I claim my parent?

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Income

What do you mean by self-employed?

How do I report my income if I’m self-employed?

What expenses can I claim if I’m self-employed?

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I got a letter from the IRS. What does it mean?

I got Letter 6419 from the IRS. What is it?

Why did my spouse and I get two different letters (Letter 6419) about our advance CTC payments?

I got Letter 6475 or 1444-C from the IRS. What is it?

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Nonfiler Portal

Where is the nonfiler portal? Where is GetCTC?

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I’m nervous about filing and claiming tax benefits

What do I do if I’m audited by the IRS?

Will I need to repay any of my refund?

Will claiming these credits make me ineligible for other government benefits like SNAP, WIC, TANF, and housing assistance?

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Documents

Why do you need my Social Security card?

How do I replace my Social Security card?

How do I get my W2 employment document?

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Return Rejection Next Steps

What is an IP PIN and how do I find it?

What is AGI and how do I find it?

The IRS says I already filed. What do I do next?

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Security and confidentiality

How do you keep my data safe?

Can ICE get my data?

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How does GetYourRefund Work?

What is GetYourRefund and how does it work?

What is File Myself and how does it work?

What is GetCTC and how does it work?

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Should I file a tax return?

What are the potential benefits of filing a tax return?

Am I a nonfiler?

I’m under 19, should I file a tax return?

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Earned Income Tax Credit

What is the Earned Income Tax Credit (EITC)?

How has the Earned Income Tax Credit (EITC) changed this year?

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ITIN Filing for People without a Social Security Number

What is an ITIN [“ITIN number”] and why should I get one?

How do I get an ITIN?

If I file my taxes, can ICE get my data?

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Paper Filing

Why would I paper file my tax return?

How do I paper file?

Where should I mail my tax return?

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Where are my payments?

How long does it take to get my refund after filing?

How do I check the status of my payments?

How do I log into my account on the IRS website?

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Child and Dependent Care Credit

What is the Child and Dependent Care Credit?

How has the Child and Dependent Care Credit Changed?

How do I get the Child and Dependent Care Credit?

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State Returns

Do I have to file a state return if I filed a nonfiler form?

Can I get tax credits from my state?

Can I get tax credits from California? Can I still get the Golden State Stimulus? How do I get the CalEITC? Am I eligible for the CalEITC? Am I eligible for the CalEITC if I don’t have a social security number?

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Puerto Rico

Do I have to file a tax return?

What payments am I eligible for?

How do I get the Child Tax Credit (CTC) in Puerto Rico?

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